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First impressions matter, especially in hospitality. Long before a guest explores a city’s streets, tastes its food, or meets its people, their experience begins at check-in. That moment presents a unique opportunity: not just to welcome, but to introduce the character, language, and identity of the destination itself.

  Hotels are no longer just about rooms—they’re retail hubs waiting to happen. The rise of gift cards and experience vouchers is transforming how hotels drive revenue, engage guests, and build brand loyalty. If you’re a hotel executive or part of a commercial team, this is your moment to lead. ...

What does it take for a family to afford a week away? Today, Eurostat estimates that for more than one in four Europeans the answer is that they can’t. Rising prices and tighter household budgets mean that millions are being priced out of the chance to travel — even though...

Holiday shoppers are preparing to spend more this season, but there’s a catch. Accenture’s 19th Annual Holiday Shopping Survey reveals that much of this increased spending reflects higher prices, not higher confidence. The result is a stressed-out shopper base struggling to make every penny count while drowning in a sea...

Travel and hospitality businesses must now win over a more discerning, AI-armed traveler, while contending with an unstable global economy

Lighthouse, the leading AI pricing, distribution and operations platform, and HotelSpeaker, the humanized AI service for guest communication and review management, are joining forces to offer a complete A-to-Z solution for independent hoteliers.

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Ahmedabad, Kristar in the vibrant neighbourhood of Thaltej.

IHG Hotels & Resorts debuts Garner by IHG in South East Asia, with the opening of Garner Hotel Pattaya Central. Guests can immerse themselves in the vibrancy of this coastal city in Thailand, all while experiencing the brand’s ethos of ’easy going stays that get you on your way’.

Shiji, the global leader in hospitality technology, has been selected as the technology partner for Le Clay, a highly anticipated active lifestyle hotel opening in the UNESCO-listed Lavaux region overlooking Lake Geneva. Le Clay will implement Shiji’s hospitality ecosystem, including Daylight PMS, Infrasys POS, Meridian Experiences, Reviewpro Reputation, and Stellaris...

UN Tourism and the International Baccalaureate Organization (IB) have agreed to work together to increase access to tourism education at high school level.