Speaking at a conference in Paris on AI in travel and hospitality, surrounded by experts, tech firms, AI researchers, airlines, and more. A great event in a great hotel. What surprised me was the atmosphere of some: cautious, skeptical, even mildly dismissive when it came to AI. A recurring attitude? “Let’s be careful,” or “Don’t change too much” sprinkled with a bit of annoyance by some. I think that is a counter-productive angle to AI.
