A proposed seven-component governance architecture for agentic AI in hotels addresses accountability across fragmented ownership structures, mapped to emerging frameworks from Singapore and China.
A Key to the Story: Bringing Local Heritage into the Guest Experience Through Wooden Hotel Key Cards
Hotels can use engraved wooden key cards inspired by local myths, landmarks, and heritage to create a tangible, story-driven touchpoint across the pre-stay, in-stay, and post-stay experience.
Coffee, Comfort, and a Bigger Seat at the Revenue Table
Fall has always been one of my favorite seasons in food and beverage. The weather cools down, menus warm up, and suddenly guests want everything
The St. Regis Cap Cana Resort brings Dominican tradition to its 2026 festive season
The St. Regis Cap Cana Resort, the first St. Regis resort in the Dominican Republic, unveils its 2026 festive calendar, a season of programming celebrating Thanksgiving
India selected to host WTTC Global Summit 2027, the World’s Most Important Tourism Event
The World Travel & Tourism Council (WTTC) today announced that India will host the WTTC Global Summit in 2027, bringing the world’s leading Travel & Tourism
Richard Rayment appointed as Executive Chef at Cliff House Maine
Cliff House Maine has announced the appointment of Richard Rayment as Executive Chef, bringing more than four decades of distinguished culinary
Emily Nunn appointed as Hotel Manager at INNSiDE by Meliá Liverpool
INNSiDE by Meliá Liverpool, part of Meliá Hotels International, has announced the appointment of Emily Nunn as Hotel Manager of the 4-star contemporary hotel