Day: October 15, 2026

Wednesday brought Simone Puorto proposing technocentric, hybrid, and anthropocentric hotel models where choosing human staff over machines becomes a genuine luxury signal, Xavier Mufraggi of Generator on affordable lifestyle hospitality and doubling the portfolio to 30-40 cities by 2030, and the...

Maestro PMS argues that hoteliers should use the holiday season to build long-term guest relationships by connecting departmental data, rather than focusing solely on seasonal room revenue.

h2c's 2026 global study finds AI is used at 91% of hotel chains, but only 28% have a senior-led strategy and just 13% report measurable ROI.

Viceroy's new multi-destination campaign features 10 local makers across Chicago, St. Lucia, Algarve, Sun Valley, and New York, with bookable immersive experiences tied to each property.

Iceland's largest hotel group consolidates direct booking and GDS connectivity across 18 properties onto Aven's SynXis-based platform, adding Booking Engine, Corporate/Agent Tool, and GDS Distribution.

A four-layer performance framework moves hotels beyond RevPAR to connect commercial results with operating profit, EBITDA, CapEx, and return on invested capital.

An experienced hospitality professional argues that operational expertise must be embedded in hotel development decisions from the outset, not consulted after design, budget, and strategy are already set.

IDS Next's FX Spa wellness ERP is now on Oracle Marketplace, offering two-way OHIP integration with OPERA PMS for real-time booking, guest profile sync, and folio posting.

For years, hotel operators have approached fall with a familiar playbook: Fill the guestrooms, secure the group blocks, and finish the year with strong occupancy.

The battle for direct hotel bookings has a new front.