Five Ways Smarter Systems Deliver Stronger Guest Experiences Practical operational principles for hotel leaders who want results, not just processes Guest satisfaction is not a mystery. It is an output. The hotels that consistently earn strong reviews and loyal guests are not the ones with the biggest budgets or the...
Newport leaders reflect on ‘Living Hospitality’ following 2026 retreat
Newport Hospitality Group concluded its 2026 Leadership Retreat with a renewed sense of purpose, alignment, and energy around its guiding philosophy
VisitBritain leads tourism programme for largest ever UK trade delegation to US
Britain’s visitor offer will be taking centre stage in the United States (US) in May as VisitBritain leads a tourism delegation to Greater Together Los Angeles (GTLA)
Michael B. Gaehler appointed as General Manager at 25hours Hotel The Oddbird
25hours Hotel The Oddbird announces the appointment of Michael B. Gaehler as its new General Manager, marking a new chapter for the brand’s
Frank Martin appointed as Executive Chef at Raffles Seychelles
A new culinary chapter is taking shape at Raffles Seychelles with the arrival of Chef Frank Martin as Executive Chef. Set against the extraordinary beauty of Praslin
SONO Hotels & Resorts Asia signs SONO Felice Bali Canggu, expanding lifestyle portfolio in Indonesia
SONO Hotels & Resorts Asia has signed a Hotel Management Agreement (HMA) with PT Nelayan Development SPV for SONO Felice Bali Canggu
Hotel Corduroy, A new boutique from Blue Flag Capital, now open in Montauk
Hotel Corduroy, a new boutique hotel from hospitality investment firm Blue Flag Capital, is now open at the edge of Montauk just ahead of the summer season