Month: March 2026

RobosizeME's new website showcases workflow automation solutions already deployed in 5,000+ hotels, saving 200,000 manual work hours annually.

Organizations create a "competence trap" by hiring people who perform expertise, then punishing the honest admission of not knowing that's essential for actual learning.

The rebrand follows successful Four Points conversions and Edinburgh opening, with plans to grow from 11 to 31 hotels over 6-10 years.

Hilton announces major expansion with 4 new Greece properties, Thailand debuts including first Canopy, and brand launches in Kenya, India, and Saudi Arabia.

Hotels miss crucial guest insights by focusing on responses rather than interpreting subtle behavioral signals across all touchpoints.

The merger creates a 45-property platform with 2,500+ rooms, combining Capstone's management expertise with Marsden's capital to compete with international operators.

After 8 months and 35+ interviews with hospitality leaders, the author shares key lessons on transparency, fear-based leadership pitfalls, and letting teams speak first.

Weekly roundup covers €51M Canary Islands sale by Atom Hoteles, French acquisitions by Finareal, and pension fund deals across Europe.

Research of 756 hotel employees reveals poor leadership and job insecurity as top stressors, with front-of-house staff showing better mental health despite heavier workloads.

The Cromwell will undergo a complete transformation into a 188-room boutique property featuring Vanderpump's signature "industrial romantic" design aesthetic.