PPHG appoints Craig Bond as COO, Celine Du as Chief Commercial Officer, and Kate Loh to head Development as part of strategic leadership expansion.
Mastering Profiling, Personalisation and Targeting Needs More Than Data at Whittlebury Park
Bradley Spielman at Whittlebury Park shares strategies for marketing to diverse audiences including spa guests, golfers, motorsport fans, and corporate groups using data-driven personas.
Indonesia Tourism Xchange 2026 to Unite Industry Leaders for a Forward-Looking Dialogue on the Future of Travel
The inaugural conference focuses on luxury hospitality, branded residences, and investment opportunities across Indonesia's diverse tourism markets.
The Toggle Tax and the Invisible Lobby Boy: A Conversation with Access Hospitality at ITB Berlin
Access Hospitality's Champa Magesh argues system fragmentation hurts guest experience more than data quality, coining the "toggle tax" for staff switching between platforms.
Why Is San Diego a Favorite Among Hotel Investors?
The market shows 45% institutional ownership downtown, high-70s occupancy, and benefits from diverse demand including military, life sciences, and the new 1,600-room Gaylord Pacific resort.
Sustainability Q&A: GCSTIMES ESG Strategy, Policy & Governance (Part 2/2)
GCSTIMES outlines its ESG governance framework with dedicated leadership roles and supplier compliance requirements.
How hotels can leverage analytics for smarter decision making
In today’s hospitality landscape, hotels generate massive volumes of operational data, from reservations and guest activity to revenue performance
Deflagging without downtime: How hotels keep operations running during the switch
Over the past few years, more hotels have decided to walk away from their brand flags. Rising fees and a desire for more control over pricing, marketing
Otelier Adds Ani Gujrathi as Chief Technology & Product Officer to Drive Next Phase of Innovation
Gujrathi brings 20+ years of B2B SaaS experience and will oversee engineering, product, and data operations as Otelier modernizes its platform.
Seoul’s Hospitality Market Reaches a Breaking Point as Demand Surges Ahead of Supply
International arrivals hit 18.7 million while pandemic closures created a structural room shortage, pushing luxury hotels toward KRW 1 million ADRs.
