Month: February 2026

Shiji's Infrasys POS deployment at MICHELIN-starred Baan Tepa integrates reservations, inventory, and reporting to streamline premium restaurant operations in Bangkok.

Academic research proposes ability-emotional intelligence as a trainable skill for tourism managers to better navigate stakeholder relationships in social enterprises.

Reviews directly influence Google and OTA ranking algorithms through volume, ratings, freshness and response activity, creating a cycle where better reputation drives more visibility and bookings.

Hotels lose significant revenue when staff fail to convert phone inquiries into direct bookings, missing opportunities to avoid 10-25% OTA commissions.

Cotton and wood wristbands provide hands-free room access, particularly suited for resort guests engaged in outdoor activities.

Penn State study of 400+ participants found AI voice ordering increased indulgent food choices by 40% compared to human interaction due to mental fatigue.

Global Hotel Alliance members get exclusive access to dailypoint's award-winning CRM platform to drive direct bookings and personalized guest engagement.

The year-long program pairs 11 female F&B professionals from 8 regions with Rosewood senior leaders, launching with a week-long Hong Kong residency in March 2026.

Mews becomes the official PMS for AAHOA's 36,000+ hotels, offering member pricing and automation tools to combat rising costs and labor challenges.

January 2026 marked the first US hotel RevPAR growth in 10 months, driven by specific events in Minneapolis and Miami rather than broad recovery.