Month: September 2025

Bob W, the tech-powered hospitality operator, has signed a long-term lease for a 33-unit serviced apartment property in Stockholm’s Gamla Stan (Old Town), expanding its Swedish footprint with a second location in the capital.

Hard Rock Hotel at Universal Orlando is debuting newly-renovated guest rooms and suites, the encore to a multi-year, nearly $40 million renovation. Encompassing guest rooms, along with the hotel’s signature restaurant, The Kitchen, its chic lobby bar, Velvet Bar, and the building façade, the show-stopping renovations breathe new life into...

Global Asset Solutions has added a portfolio of luxury and upper-upscale hotel assets in the Asia-Pacific region, across Marriott and Hyatt brands.

I just got back from an international trip to drop off my son to boarding school. Self-check-in / self-service is everywhere. Travel, retail, hospitality, the “check yourself in, manage it yourself” model is spreading. On paper, it’s efficient. In practice, it’s… mixed.

The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,” from four researchers at Florida Atlantic University.

The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.

RIU Hotels & Resorts dedicated a total of €3,171,135 to social investment in 2024 as part of the first roll out of its Proudly Committed strategy. The company’s 104 actions with 88 strategic partners directly impacted 55,624 people and indirectly impacted 82,644 people. Childhood represented 71% of the investment, followed...

Airbnb and Neighborhood Housing Services of New York City (NHSNYC) have launched a multi-year partnership to support housing stability and expand economic opportunity for New Yorkers. The announcement comes at a time when the housing affordability crisis is among the most urgent challenges facing the city.

Travelodge, the UK’s first budget hotel brand, has officially opened the doors to a brand new 80-room hotel in Skegness.

Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.