The World Travel & Tourism Council (WTTC) is delighted to announce that Millat Group has joined its Executive Committee, becoming the first South African private equity firm to take a seat on the Council’s highest governing body, comprised of leaders from across the global Travel & Tourism sector.
The Many Meanings of AI Other Than Artificial Intelligence
AI, as in artificial intelligence, is the hot topic of the past two years. The experts say we’ve barely opened the door on AI’s possibilities. We all know AI stands for artificial intelligence, and a simple definition of AI, as it applies to customer service and experience (CX), is technology...
Looking Beyond Data: A Reflection on the Bigger Picture
As hospitality leaders, we are conditioned to focus on a specific set of metrics. We live and breathe RevPAR, occupancy, ADR, and direct booking percentages. These numbers are the bedrock of our operational control, and rightly so. The latest Insights Podcast prompted me to think more about the data we...
Hilton Strengthens Its Footprint in the ‘City of Pearls’ with the Second Hilton Hotels & Resorts Signing in Hyderabad
Hilton (NYSE: HLT) today announced the signing of Hilton Hyderabad Gachibowli, a landmark business and convention hotel in Hyderabad’s fast-growing financial district. Developed in partnership with Shree Venkateshwara Hotels and Convention, the property is slated to open in January 2029. This marks the second Hilton Hotels & Resorts property in...
Archipelago Launches Reserva Real by HARPER, Its First Condo-Hotel Project in Punta Cana
ARCHIPELAGO, Southeast Asia’s largest privately owned hotel management group, proudly announces the opening of Reserva Real by HARPER in partnership with Noval Properties, a leading Dominican developer. Located within the exclusive Cocotal Golf & Country Club, this concept blends Mediterranean elegance with Caribbean charm, inspired by Portofino’s colorful architecture.
The locals are revolting…but do they have a point?
Last year saw the emergence of a new spectacle, with local residents in some major European tourist destinations undertaking very vocal protests against tourism, often armed with water pistols, to provide an amusing and newsworthy nuisance to some visitors.
Ibiti: A Living Proof That Regenerative Hospitality Works
In the heart of Brazil’s Atlantic Forest, that question has already been answered. Ibiti Projeto stands as living proof that regenerative hospitality is not a far-off dream but a reality. Over 40 years, it has transformed once-degraded land into a thriving biodiversity refuge, while creating opportunities for local people to...
Accor’s Perth Hotels Poised for Record-Breaking Spring and Summer
Accor hotels across Perth and regional Western Australia are on track to deliver one of their strongest years in recent memory, with occupancy levels running well ahead of 2024.
Brisbane’s North Gets a Major Boosts with Aussie Brand, Adina Hotels, Set to Open in February 2026
A new hotel is on the horizon for Brisbane’s booming northern corridor, with the 148-key Adina Chermside Brisbane confirmed to open its doors in February 2026. The new-build Adina property will be the largest hotel ever delivered in the fast-growing suburb and will be operated by TFE Hotels - the...
Songtsam Resorts Opens Songtsam Lodge Cizhong, a Newly Renovated Winery Hotel in Yunnan Province, China
Songtsam Resorts, known for its collection of luxury lodges and retreats across the regions of Tibet and Yunnan, China, is proud to announce the reopening of Songtsam Lodge Cizhong, a new boutique wine hotel. Located in the charming village of Cizhong along the jade-hued Lancang River in the UNESCO-recognized "Three...