How far are you with your targets, budget, and plan of attack for next year? What REVPAR and GOPPAR do you need to achieve? Have you gone over what next year will look like in terms of performance, and does it describe all actions in detail? Does everyone on the...
La Résidence Phou Vao in Luang Prabang Closes for an Extensive Transformation Honouring Its Heritage and Charm
La Résidence Phou Vao, the iconic heritage boutique hotel perched atop Phou Vao Hill in Luang Prabang, is temporarily closing its doors as of now for a comprehensive transformation and will reopen in November, 2025.
Why human-led hospitality still wins in a tech-driven world
There’s an old proverb that says if a stranger shows up at your door, feed them for three days before you ask who they are, where they’re from and where they’re going. And that’s a perfect illustration of true hospitality.
From zero to hero: How smart hotels are winning the AI visibility game
Last month, we analyzed search results from Claude, ChatGPT, and Perplexity for "best hotels in Miami." Not a single hotel brand appeared in the top 10 results. Meanwhile, 50% of travelers plan to use AI for leisure travel within the next 12 months.
Reflecting on IHIF NYU and Its Hopeful Industry Outlook
The near-term outlook for the hotel industry in mid-2025 has been clouded by one disruptive force: tariffs. They have created unpredictable travel patterns
Turn Up the Volume on Guest Experience with GCSTIMES NFC-Enabled Music Key Cards
As warm summer nights set the scene for rooftop parties, poolside gatherings, and terrace cocktails, hotels are discovering a new way to make their events unforgettable, by putting the soundtrack directly into guests’ hands.
Hotel marketing in 2025: Are you ahead of the curve or falling behind?
Our new industry report, The State of Data-Driven Marketing in Hospitality, reveals the truth about how hotels around the world are approaching marketing
IDeaS spotlight honored as 2025 Skift Award Winner
IDeaS, a SAS company and the world's leading provider of hospitality revenue management software, is proud to announce that its Spotlight marketing
FHS World 2025: Celebrating 20 years of shaping global hospitality investment
This year marks a milestone for us at The Bench as we celebrate 20 years in the UAE. Over the past two decades, Future Hospitality Summit (FHS) has evolved into the region’s most influential hospitality and tourism investment event, serving as a vital platform for leaders, innovators, and investors to...
How Storey Hospitality recovered $213K+ in direct revenue in 6 months with Revinate and Safara
Based in Northern California, Storey Hospitality operates a curated portfolio of independent luxury hotels, resorts, villas, and furnished apartments around the world—from Fiji to Anguilla. Storey Hospitality takes a highly customized approach to management, celebrating the unique story, spirit, and history of each property to create magical, memorable guest experiences....
