Month: July 2025

Peppers Docklands Melbourne is entering an exciting new chapter, following a bold refurbishment that brings urban edge and refined sophistication together in one seamless guest experience.

Embassy Suites by Hilton Gulf Shores Beach Resort ("Embassy Suites Gulf Shores"), a full-service resort-style hotel located along Alabama’s renowned white sand beaches, officially opened its doors today. Developed by Peachtree Group, Woodbine Development Corporation and DD Partners LLC, the eight-story, all-suite hotel brings a beachfront experience to Gulf Shores,...

Fairmont Hotels & Resorts, part of world-leading hospitality group Accor, invites guests to celebrate International Dog Day on August 26, with heartwarming stays that go beyond just “pet friendly”, which ‘Make Special Happen’ for all of its guests. While Fairmont embraces this special holiday with a series of paw-fect offerings,...

Mexico Grand Hotels is set to redefine the Cabo San Lucas boutique scene with the highly anticipated debut of Kadún, a 110-room retreat opening in October 2025 just steps from El Médano Beach and the iconic Cabo Marina. Offering a soulful blend of heritage, design, and barefoot elegance, Kadún invites...

On December 1, 2025, the Comfort Hotel Victoria in downtown Florø will change its name to Scandic Victoria Florø. The Helle family, which currently owns the hotel, will continue to operate under the Scandic brand according to a franchise agreement. The hotel will be Scandic’s 19th franchise hotel - an...

Blue Coast Capital acquires Courtyard Munich City Centre from Union Investment

As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.” My regular readers may recall that this is a topic previously addressed here in my monthly column. In short, “guest service excellence” is...

Quore, the leading provider of workflow management solutions for hotels, today announced that implementation of its Cleanings Plus solution is underway at 74 IHG® Army Hotels, representing 12,190 guestrooms at 40 Army posts across the United States and Puerto Rico. Each hotel will be equipped to optimize performance, track room...

Inside experiences shaped with intention. The polished marble, the scent of fresh florals, the warm, personal greeting. But the key card, the very object that grants access to a private world, is often designed to be forgotten, an object of pure utility with no story to tell. It’s a disconnect...

MARKHAM, ONTARIO, July 29, 2025 — The Doug Pictock ‘49 Texas A&M Hotel and Conference Center sits at the heart of the Texas A&M campus, known for its striking glass towers and renowned service. To support its high operational standards and continue delivering exceptional guest experiences, the hotel sought to...