At first glance, the hotel industry in the United States seems to be climbing back. Total revenue per available room (TRevPAR), gross operating profit per available room (GOPPAR), and payroll per available room (PayPAR) have all posted year-over-year gains. But peel back the layers, adjust for inflation, and a different...
Opening Minds, Opening Doors: Neurodiversity – The Talent Solution Hospitality Overlooks
As hospitality grapples with one of the worst staffing crises in recent memory, a compelling question arises: Are we truly looking everywhere for talent? A groundbreaking study from the University of West London reveals how simple workplace adjustments can unlock a massive talent pool while improving service for everyone.
Alexander the Guest: I Was a VIP at Singapore’s MOST LUXURIOUS Hotel
I’m taking you behind the scenes of Singapore’s most luxurious hotel, Marina Bay Sands. From the moment I arrived as a VIP guest, I experienced next-level luxury. I’m giving you a room tour, resort experience, and VIP treatment breakdown. We will even try Michelin-starred restaurants run by celebrity chefs. Restaurants:...
Hotel Marketing is like dating—Here’s how to choose the right matchmaker
Imagine you’re navigating the dating app scene. OTAs (Online Travel Agencies) are like matchmakers who introduce your hotel to a broad pool of potential guests.
Watch how easy laser engraving can be!
Ready to unlock your creativity with laser engraving? Check out this quick demo of the GCSTIMES K9 Desktop Laser Engraver in action! No more complicated setups or steep learning curves. Designed for busy hospitality teams, we show you just how easy it is to start engraving, from importing your design...
Branden Fein appointed Spa Director at Old Edwards Inn & Spa in Highlands
Old Edwards Inn & Spa is pleased to announce the appointment of Branden Fein as the resort's Spa Director. With over 20 years of experience in the luxury
Allison Dlugatz appointed Managing Director at PGA National Resort in Palm Beach Gardens
Salamander Collection has appointed Allison Dlugatz as the new managing director of PGA National Resort, one of the country's most iconic golf destinations.
Now open: Hotel Bourré Bonne, Louisville’s bold new lifestyle hotel
Hotel Bourré Bonne Louisville, Curio Collection by Hilton, a placemaking new lifestyle hotel where history meets modern sophistication, has opened
Elevate Guest Experience Through Smarter Hotel Operations
In hospitality, the guest experience is shaped long before check-in. It starts with your team, your systems, and the way you lead. Operational excellence isn’t just about efficiency—it’s about creating an environment where employees thrive, and guests feel it. 1. Build a Culture of Appreciation Recognition fuels motivation. Celebrate...
IHG Hotels & Resorts strengthen portfolio in Bengaluru with signing of Holiday Inn Bengaluru Electronic City
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Thanishq Hospitality to develop