Park Hyatt Set to Debut in Vancouver in 2026

Hyatt Hotels Corporation (NYSE: H) has announced plans for a luxury Park Hyatt hotel in the heart of downtown Vancouver, slated for 2026. The hotel, formerly Shangri-La Vancouver, is now operating as Hyatt Vancouver Downtown Alberni until a multi-million-dollar redesign enhances and elevates the hotel’s guestrooms, residential style lobby, public...

The Hidden Symphony: How Hospitality Creates Memories That Last a Lifetime

In the bustling world of hospitality, true magic happens when service transcends the transactional and becomes transformational. Behind every perfectly made bed and meticulously plated dish lies an intricate dance of human connection that turns ordinary moments into lasting memories. As industry professionals know, hospitality isn’t merely about providing accommodation...

Reinventing Travel for All: Why Accessibility Can’t Wait

Accessible business travel isn’t just about equality: It’s about sustainability for the entire global business travel industry. As knowledge about accessibility expands, the gap between the needs of disabled travelers and a seamless experience are becoming more and more obvious. And modern technology is making it easier and easier to...

Pet-inspired key cards, paired with card holders

The bond between pets and their people is special, and your hotel can celebrate that every day. Delight your guests with our pet-inspired key cards, paired with card holders. Made from renewable plant materials and are fully biodegradable and compostable.

How Evermore Resort reduced their call abandonment rate by 92%

Located next to Walt Disney World® in Orlando, Florida, Evermore Resort is a groundbreaking vacation destination that reimagines the resort experience. Spanning over 1,000 acres, Evermore offers a mix of luxury vacation homes, flats, and villas, all centered around a 20-acre tropical beach and an 8-acre crystal-clear lagoon. With elevated...

Experiential Capital Group Taps Staffolio Virtual Assistants to Scale The Neighborhood Hotel Experience

Experiential Capital Group, owner and operator of The Neighborhood Hotel, has partnered with Chicago-based Staffolio to enhance its customer service and operations through the strategic use of Virtual Assistants (VAs). The initiative is part of a broader effort to scale efficiently while maintaining the brand’s signature high-touch guest experience across...