After three decades in hospitality technology, we’ve watched countless operational trends come and go. But AI concierge tools represent something different, they’re not about replacing the human touch that makes hospitality special. Instead, they’re about freeing your team to deliver more of it.
Duetto and The Hotels Network, a Lighthouse Company, Announce Strategic Partnership to Boost Direct Hotel Bookings and Optimize Marketing Spend
Duetto, the leading provider of revenue management software for the hospitality industry, and The Hotels Network (THN), a Lighthouse company and the leading direct growth platform for hotels, today announced a strategic partnership that empowers hoteliers to boost direct bookings and optimize marketing spend.
Mews Digital Key partners with Salto smart access, unlocking next-level guest experiences
Mews, the industry-leading hospitality cloud, has expanded the compatibility of its Digital Key solution to include Salto smart locking technology. This integration gives hoteliers using Salto’s advanced access control system the ability to deliver a truly seamless, contactless guest journey through Mews Hospitality Cloud.
U.S. Travel Applauds Ending of “Shoes-Off” Policy
U.S. Travel President and CEO Geoff Freeman issued the following statement on the announcement by Department of Homeland Security Secretary Kristi Noem:
Introducing Yazz Collective, The Mediterranean’s Chicest Boutique Resort
Set within a private bay in Fethiye, Turkey, Yazz Collective is the Mediterranean’s hottest destination which reopened this year for its third season in May with an additional 16 bungalows, 4 brand new glamping tents, and a new beach restaurant. A retreat in the week that turns up the volume...
How AI is (and isn’t) transforming European hospitality
In today’s hospitality sector, discussions among hoteliers invariably lead to artificial intelligence (AI). Announced as a transformative force, AI is poised to redefine everything from guest services and dynamic pricing to predictive analytics and content creation. However, a significant gap exists between this potential and its current implementation. This raises...
Hotel Communication Network Named One of Canada’s Top 20 Moonshot Ventures™ of 2025
Hotel Communication Network (HCN), the world leader in AI Concierge powered guestroom tablets, has been named one of Canada’s Top 20 Moonshot Ventures™ of 2025, an exclusive honor presented by the National Angel Capital Organization (NACO), a Government of Canada agency established to encourage innovation and support capital raising for...
B2 Hotels partners with Amadeus to transform the guest booking experience in Asia Pacific
B2 Boutique and Budget Hotels, part of GPCM Group, announces it will adopt the iHotelier® Suite from transformative travel technology provider Amadeus as part of a new strategic relationship. The suite of solutions will enhance the booking flow for B2 Hotels’ guests, enabling the company to offer a seamless, personalized...
Point a Hotels Expands to Dublin’s Vibrant Liberties Neighbourhood
Queensway Hotels and Tristan Capital Partners are set to open their 11th Point a Hotel, marking a significant step in the brand’s strategic expansion across key UK and Ireland cities. The new hotel, located in Dublin’s vibrant Liberties neighbourhood, will officially open its doors on 14 July 2025.
Bridging Revenue and Marketing: How IDeaS’ Spotlight Is Driving Commercial Alignment
At HITEC 2025 in Indianapolis, we sat down with Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, to discuss how the company’s latest solution, Spotlight, is helping to close the gap between revenue management and marketing. Klaus shared insights into how unified data, AI fluency, and strategic thinking are...