The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions.
The Evolution of an Icon: Anantara Siam Bangkok Begins a New Era with a Landmark Transformation
Anantara Siam Bangkok, the original Grand Dame of Thai luxury hospitality, is set to embark on a transformative new chapter as the hotel undertakes on a comprehensive USD $50 million enhancement journey. More than a renovation of bricks and mortar, this evolution places cultural storytelling, sensory rituals, and guest immersion...
Introducing Mailena: Loreto, Mexico’s First Luxury Wellness Resort Set To Debut In 2026
Danzante Bay, a 741-acre master-planned resort community set amidst the Sierra de la Giganta mountains and the Sea of Cortez, announces its latest development: Mailena. Set to open in late summer 2026, Mailena will be Loreto’s first wellness resort and adults-only property, catering to couples, groups and solo travelers alike....
onefinestay launches Partner Portal to exclusively service global travel advisors
onefinestay, the leading luxury private rental brand, has built its first online portal creating a seamless new process for the 30,000 global travel advisors it works with. The Partner Portal gives advisors exclusive access to search, create and initiate a booking in any of onefinestay’s 40 destinations around the world.
Minor Hotels Introduces Four Hotel Brands in Strategic Portfolio Expansion
Minor Hotels, a leading global hotel owner and operator with more than 560 properties across 57 countries, announces the strategic expansion of its brand portfolio with the addition of four new hotel brands, including the group’s first soft brands. The newly launched brands will support Minor Hotels’ continued growth by...
Real hoteliers, real results: How properties around the world are turning cart abandonment into profit
Last week’s cart abandonment recovery playbook outlined strategies that you could deploy at your properties. But as any hotelier will tell you, there’s a difference between theory and reality — especially when you’re trying to hit your targets as quickly as possible. Or, you’re trying to convince the owners that...
Marine & Lawn Hotels & Resorts Expands Globally: Acquires Iconic Hotel Beside the Revered Links of Muirfield and Makes U.S. Debut in the Historic Pinehurst Region
AJ Capital Partners has acquired Greywalls Hotel next to Muirfield in Scotland, one of the world’s most iconic links courses, and Mid Pines Inn and Pine Needles Lodge in North Carolina’s Pinehurst region—growing the Marine & Lawn portfolio to eight hotels in top golf destinations worldwide.
Discover Neema Maison: Santorini’s New Boutique Jewel of Style and Soul
Welcome to Neema Maison Finikia Santorini, the sparkling new jewel of Domes, and the debut of its thoughtfully crafted sub-brand, The Finds. This is not just a place to stay, is a place to arrive. To arrive into a slower rhythm. Into authenticity. Into a story you didn’t know you...
U.S. Hotels State of the Union July 2025 Edition
After 1Q25’s forecast release, CBRE cut its 2025 GDP outlook to 1.3% from 1.9%.In June, CBRE reduced its 2025 and 2026 GDP growth estimate to 1.3% and 2.0%, respectively, below the long-run average of 2.1%. Inflation is now expected to increase in 2026 to 3.6% up from 2.7% previously, which...
U.S. Travel Welcomes Confirmation of Bryan Bedford as Administrator of the Federal Aviation Administration
U.S. Travel Association President and CEO Geoff Freeman issued the following statement on the Senate’s confirmation of Bryan Bedford to serve as Administrator of the Federal Aviation Administration (FAA):
