How AI Increases Hotel Profit: From Automation to Upsell

Digital transformation in the hotel business is no longer optional - it’s a necessity. Hotels today face staff shortages, rising operational costs, and increasing guest expectations. Against this backdrop, artificial intelligence (AI) has evolved from a buzzword into a powerful tool for boosting profitability.

Asia Pacific Hospitality Newsletter – Week Ending 6 June 2025

Malaysia-based IOI Properties Group Berhad (“IOI Group”) is set to acquire full ownership of Singapore’s South Beach mixed-use development by purchasing Singapore-based City Developments Limited’s (“CDL”) 50.1% stake with an estimated sale consideration for SGD834.2 million. The sale consideration is based on an agreed property valuation of SGD2.75 billion, which...

Understanding Hotel Financial “Flow Thru”

Having worked in the hotel business for over four decades, I know most people think the numbers are the “hard” part of hospitality. There’s a common belief that the financials are best left to professionals who can sort out the complex interplay between the different departments of a hotel. It’s...

EHL Innovation Rewind: Niels de Fraguier on Regeneration, Collective Intelligence, and the Responsibility of Innovation

During the EHL Open Innovation Summit, we spoke with Niels de Fraguier, Founder of Empowering Potential, about the role of innovation in shaping a more inclusive and regenerative future. As an entrepreneur, ideator, and author, he shared his perspective on why technology must be rooted in life-centered thinking, how regeneration...

Exhibit Space for HFTP’s HITEC 2025 in Indianapolis is Sold Out

Hospitality Financial and Technology Professionals (HFTP®) has announced that exhibit space for the 2025 Hospitality Industry Technology Exposition and Conference (HITEC®) is officially sold out, with 360+ companies exhibiting across 81,500 net sq. ft. of exhibit space. This milestone reflects the central role technology plays within the hospitality space and...

The AI Advantage: Hoteliers ROI of an AI First Mindset

No longer a "nice to have," AI is becoming essential to operational success for hotel teams. According to the Nielsen Norman Group, generative AI can increase user productivity by an astounding 66%. The Massachusetts Institute of Technology (MIT) found that skilled professionals who integrated AI into their workflows experienced a...