Month: May 2025

“Happy Monday,” Celeste Berke-Knisely says, smiling through the chaos. It sounds like a casual greeting—except it’s not.

Not that long ago, hotel room phones were a reliable source of revenue. Back in the early 2000s, it wasn’t unusual for a hotel to earn several dollars per occupied room per night—thanks largely to high fees for external calls. One 400-room property could bring in half a million dollars...

Recently, I began noticing through my social and professional connections that the term “sustainability” often triggers unexpected resistance. I observed that when conversations touch on environmental issues, even simple everyday topics like avoiding food waste or using public transportation, some people react unfavorably. What struck me was that the pushback...

From 10 to 13 November 2025, hospitality professionals, educators, and researchers from around the world will gather in The Hague as Hotelschool The Hague hosts the EuroCHRIE 2025 Conference. The annual event, organised by the European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE), is one of the most influential...

Hilton York is pleased to announce the completion of a thoughtful enhancement project, bringing refreshed comfort and updated design to its 131 guest bedrooms. Situated in a prime location directly opposite the historic Clifford’s Tower and just a 10-minute walk from York Station, the hotel continues to offer a welcoming...

Real I.S. acquires Barceló Raval in Barcelona from Union Investment, Corum acquires Martinez Tower Almere in the Netherlands from Trinity Vastgoed, Soravia acquires additional 42% of Arlberg Hospiz Hotel in Austria from the Werner family, KFIM acquires Travelodge Slough from Brightbay Real Estate Partners, 123 IM and Parallel Hospitality acquire...

OUTRIGGER Acquires Zeavola Resort on Phi Phi Island, Thailand, Travel + Leisure Co. Acquires Castaways Resort & Spa in Mission Beach, Australia, Marriott Acquires citizenM Brand for USD355 Million, Thailand Invests THB165 Million to Transform Northeastern Airports into Regional Tourism Gateways, HVS ANAROCK MONITOR, April 2025.

IHG Hotels & Resorts and NOVUM Hospitality celebrate global brand expansion with the opening of the first Candlewood Suites in Berlin Charlottenburg.

Here at OTA Sync, we’ve helped hundreds of properties increase their direct bookings by an average of 31%. How? By focusing on strategies that actually work instead of industry myths. Let’s cut through the noise and explore how your property can win more direct bookings without breaking the bank.

Remember when a "smart hotel" meant having a TV remote and a coffee maker in your room? Those days are history.