World-renowned luxury hospitality brand, Fairmont Hotels & Resorts, today reveals its new global brand campaign, Fairmont Presents ”Make Special Happen”. Paying homage to the brand’s centurion heritage as host to some of the world’s most storied celebrations and history-making moments, as well as its legacy with the silver screen, the...
Centara Hotels & Resorts Celebrates “Best of the Best” Recognition at Tripadvisor Travellers’ Choice Awards 2025
Centara Hotels & Resorts, Thailand’s leading hotel operator, proudly announces that 18 of its global properties have been recognised in the Tripadvisor Travellers’ Choice Awards 2025, with four of these earning the prestigious “Best of the Best” distinction — a mark of excellence reserved for the top 1% of listings...
Club Med Reengineers Leadership Structure to Drive Strategic Growth Across East, South Asia Pacific and China
Club Med, the global leader in premium all-inclusive holiday experiences, has announced a strategic restructuring of its Asia Pacific operations, consolidating three existing Business Units into two integrated entities - East & South Asia and Pacific (ESAP) and China – with effect from May 1, 2025. This business transformation reinforces...
Design Overview: Aliée, Istanbul – a Bold Luxury Hotel on the Historic Golden Horn on the Bosphorus
This June, design duo Dayna Lee and Ted Berner, with their design team at Powerstrip Studio, based in Los Angeles, will unveil their latest project: Aliée, a bold new luxury hotel in one of the most coveted spots in Istanbul - the historic Golden Horn on the Bosphorus Sea. Powerstrip...
Nine Lessons for Hoteliers from Taylor Swift and Beyoncé
What do Taylor Swift, Beyoncé and the world’s most admired hotels have in common? They provide a masterclass in brand, loyalty and customer experience.
Why Operational Excellence Is Now a Cross-Department Mandate
Today’s guests arrive with higher expectations than ever, and they’re not thinking about departments. They’re thinking about how smoothly their check-in goes, whether their room is spotless, and how quickly someone resolves an issue if something goes wrong. Their perception of service is shaped by the total experience, not who’s...
Pioneering Entrepreneur William Heinecke Inducted into School of Hotel and Tourism Management Gallery of Honour
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is delighted to announce that Mr William HEINECKE, Founder and Chairman of Minor International PCL, was inducted into the SHTM Gallery of Honour on 16 May 2025, the same day he was bestowed the esteemed...
Radisson Hotel Group Launches First Two Verified Net Zero Hotels
Radisson Hotel Group is proud to announce its first two hotels to achieve Verified Net Zero status, achieving 2040 requirements of the Net Zero Methodology for Hotels today. The properties in Oslo and Manchester are taking steps to eliminate Scope 1 & 2 emissions, significantly reduce Scope 3 emissions, aligned...
Cendyn and Loyalty Juggernaut Up the Ante on Hotel Loyalty with Scalable Enterprise Ecosystem
Cendyn, a global integrated hotel technology and services company, announced today its partnership with Loyalty Juggernaut (LJI) to provide a new level of sophistication to enterprise-level hotel loyalty programs. Integrating Cendyn’s industry-leading CRM with Loyalty Juggernaut’s GRAVTY® empowers hoteliers to develop and implement a robust, rewards-focused enterprise loyalty program while...
Daniel Johnson Joins Hotels for Trees as Partnerships Officer – Technology
Hotels for Trees, a nonprofit organization advancing sustainability in the hospitality industry, today announces the appointment of Daniel Johnson as Partnerships Officer - Technology. Johnson, a seasoned hotel technology executive and cybersecurity expert, will play a key role in accelerating the organization’s mission of planting trees in exchange for reduced...