In the hospitality industry, KPIs and metrics play a crucial role in evaluating and improving business performance. Metrics like occupancy rates, Online review scores, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) are essential for assessing financial health, operational efficiency, and customer satisfaction.
OTH Hotels Resorts Adds Holiday Inn Birmingham Airport To Expanding Management Portfolio
OTH Hotels Resorts (OTH), a Virginia-based hospitality ownership and management company with an asset portfolio valued at more than $775 million, announces its latest third-party management contract for the Holiday Inn Birmingham Airport.
European Overtourism Measures Largely Not Reflected in Hotel KPIs
Driven by the surge in post-pandemic travel, overtourism became a major talking point across Europe in 2023 and continued to dominate discussions into 2024. With a year-plus of data now available, we can assess the effectiveness of various countermeasures and their impact on hotel performance.
U.S. Travelers Undeterred by Tariffs and Recession Talk
According to a flash study conducted by MMGY, more than 8 in 10 U.S. consumers still intend to travel for leisure over the next 12 months despite recent announcements regarding tariffs and declines in the market. The integrated travel marketing firm surveyed 1,000 U.S. adults to understand how the recent...
Open Innovation – A Catalyst for Progress, Purpose and Impact
What if the next breakthrough idea for your business did not come from your internal team – but from the outside?
Escape Lodging Enhances Pacific Northwest Portfolio with Stayntouch PMS
Bethesda, MD – April 9, 2025 – Stayntouch, a global leader in cloud-based hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Escape Lodging, an Oregon based property management company renowned for delivering distinctive guest experiences through thoughtful design, exceptional service and a heartfelt approach to...
Xn Global Systems partners with Bluestone to provide competitive funding, making it easier for hotels to invest in xnPOS
Xn Global Systems Inc. is delighted to announce it is partnering with Bluestone, the leading independent asset finance company to provide hotels in the US and the UK with competitive funding for the purchase of xnPOS. Bluestone have specialised in commercial finance for over 27 years and have a deserved...
Bridging language barriers in Hospitality with AI
The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.
Sarova Hotels achieves double-digit growth with HotelREZ niche marketing
Sarova Hotels has achieved double-digit booking growth in partnership with HotelREZ after joining its niche marketing programme.
Why Email Capture Rate is Critical for EMEA Hoteliers in 2025
If there’s one metric hoteliers in EMEA should be tracking in 2025, it’s their email capture rate. A hotel’s ability to master email capture is critical to its success and impacts other bottom-line metrics like net operating income (NOI).
