Pedagogical Peer Coaching: Elevating Teaching & Learning Practices

Pedagogical Peer Coaching (PPC) is a powerful tool for faculty development that offers educators a confidential and supportive space to refine their teaching practices. Through course observations, collaborative discussions and faculty-led learning communities, PPC is a source of continuous improvement without the pressure of formal evaluation or hierarchy. Thanks to...

Waterpark Industry Poised to Grow and Innovate in 2025

In 2024, waterpark owners and operators continued to face a highly competitive market as new development continues across many regions in the U.S. and Canada. While the growth in total waterpark square footage in 2024 was less than 2023, 2024 saw more new guestrooms developed. Waterparks continue to face increased...

Hotel Monge Reached 34x ROAS with Google Pmax for Travel Goals

Hotel Monge is dedicated to experimenting with new products and committing the resources required to make them successful. Recognizing the potential power of Google Performance Max for travel goals (PMTG), Hotel Monge wants to leverage its ability to optimize campaigns and budgets across multiple channels for optimal performance.

The Case for Adding More Mushrooms to Hotels and Human Diets

There are two problems I have with the term ‘plant-based’. For one, the evidence I read from longevity research, biohacking resources and centenarian studies continues to reaffirm the anthropological and evolutionary evidence that humans are ‘opportunistic omnivores’ wherein over the long-term we need a balance of high-quality foods from both...

The Long Finish

In this AI-augmented discussion, Terence Ronson uses the concept of a "long finish," commonly associated with wine and food, as an analogy for the overall customer experience. Ronson argues that harmful end-of-experience elements, like complex hotel checkouts, can overshadow previously positive aspects of a customer journey.