In this sponsored episode, Christine Lising, Director of the Solutions Engineering Team at Shiji, shares practical insights on leveraging technology to enhance food and beverage operations in the hospitality industry.
Ride Platforms as a Non-Wage Incentive for Hospitality Associates
On paper, hotel management often looks at labor as a cost center. I’m not saying they shouldn’t look at this way; only that there is a bigger concern nowadays than pay scale – lack of replacement labor altogether.
Cendyn Promotes Yakesh Arora to Chief Technology Officer
Cendyn, a global integrated hotel technology and services company, announced today it has promoted Yakesh Arora from senior vice president of global engineering to chief technology officer (CTO). Arora is an entrepreneurial CTO with a track record in developing cutting-edge, scalable products for clients, resulting in significant increases in revenues...
IDeaS Announces Spotlight, Delivering a New Edge in Demand Generation for Hotel Marketing
IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software, today announced the launch of IDeaS Spotlight, a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time. Spotlight helps both single properties and portfolios to identify...
Adam Dailey: An investor’s mindset behind today’s hospitality deals
What’s it like to build a portfolio in a high-barrier market like San Diego? In this episode of The Turndown, Adam Dailey, real estate investor and accommodation operator, shares how he finds value in overlooked properties and why uncertainty is both a challenge and an opportunity for independent hoteliers.
How Uniforms Impact Branding and Guest Experience in Hospitality
In hospitality, uniforms are the signals that convey identity and enhance guest experience through design and presentation. Beyond appearance, these carefully designed clothes are visual ambassadors that connect a brand’s value and premium service quality. According to a 2023 Cornell Hospitality Quarterly study, 73% of guests believe staff uniforms directly...
Big Summer Event Weekend Gives a Boost to Auckland Hotel Market
The ‘short and sharp’ impact of a big weekend of summer events injected a much-needed financial boost into the Auckland hotel market, according to CBRE analysis.
GAIN and Techne Infiniti Ventures Forge Strategic Partnership to Accelerate Innovation in Travel and Hospitality Tech
Growth Advisors International Network (GAIN), the leading global travel & hospitality advisory firm for growth & innovation, has entered a strategic partnership with Techne Infiniti Ventures, the leading venture platform investing in the most innovative and exciting AI-powered innovation across the hospitality and travel industry.
A Global Fraud Hiding in Plain Sight: How Fake Hotel Sites Are Stealing Billions
In the shimmering facade of today’s online travel industry, the greatest threat to consumers isn’t poor service or bad weather — it’s deception. Beneath the glossy websites and promises of “best rates” is a scam costing travelers billions every year. With a single click, countless unsuspecting guests are misled, believing...
A Call for a UN Tourism Resilience Data Centre
As a candidate for the position of Secretary General of UN Tourism, I am honored to support the important work of the Global Tourism Resilience and Crisis Management Centre in Jamaica and other parts of the world and contribute to this critical effort with learnings from my own experience. I...