Feedback Loops, Happiness, and Hospitality

One of the most incredible things about working in hospitality is the instant feedback loop. I’ve worked across e-commerce, tech, consumer goods, and B2B services, and in every one of those sectors, there was always a goal to make customers happier. But nowhere have I found the kind of rapid,...

U.S. hotel performance for March 2025

Due to the Easter holiday shift, the U.S. hotel industry reported mixed performance results year over year, according to March 2025 data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

Choice Hotels International Introduces Mews Cloud Technology As Newest Property Management System Option For International Franchisees

[Amsterdam: 24 April 2025] – Choice Hotels International is introducing Mews as a property management system (PMS) option for international franchisees. The platform is designed to connect with Choice Hotels’ proprietary tools and systems using Mews’ PMS for enterprise-scale hospitality brands and offers robust integrations, intuitive workflows, and cloud-native architecture....