Month: January 2025

What makes a good hotel room? It’s a simple question but it doesn’t have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, has unveiled its latest innovation Vostio Operations Management, a cloud-based solution that is set to redefine how hotels manage their workforce and daily operations. With a comprehensive set of tools designed to streamline scheduling, task management,...

Virtuoso®, the leading global network specialising in luxury and experiential travel, is unveiling tomorrow’s epic experiences courtesy of its 2025 Luxe Report, an annual forecast highlighting how, where and why savvy travellers will be exploring in the year ahead. Renowned as a trusted trend predictor, Virtuoso tapped into its elite...

Located in the heart of the UNESCO-listed Amsterdam Canal District, Rosewood Amsterdam is now accepting reservations for stays starting June 1st, 2025.

We have crossed over into the new year, and 2024 is now a history lesson. But there is a lot we can learn from history. In 2024, I wrote 52 Shepard Letter articles and released 52 podcast episodes. Here are the five best from each category. Enjoy – and learn...

The Global Finance Committee (GFC), a committee of diverse industry professionals sponsored by the Hospitality Financial and Technology Professionals and the American Hotel and Lodging Association is responsible for the production of the Uniform System of Accounts for the Lodging Industry (USALI). The revised 12th edition USALI is scheduled to...

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a hotel in Dehradun, Uttarakhand. This conversion project will be branded as Gateway.

How many articles that you’ve read recently begin with something like: hospitality is changing faster than ever. It’s a common intro because it’s a recurring theme (and because it’s one of ChatGPT’s favorite phrases) – but that doesn’t make it any less true.

Wellness tourism is diversifying dramatically as today’s cross-generational tribe of enlightenment seekers strive for mental, spiritual and physical well-being. For almost 30 years, Six Senses has pioneered extraordinary wellness initiatives that take guests beyond the destination into new discoveries. Visitors to its 27 properties around the world surrender to the...

The U.S. presidential election, a year-over-year Thanksgiving calendar shift, ongoing hurricane recovery efforts, and an extra weekend all factored into the equation as U.S. revenue per available room (RevPAR) increased 2.5% in November. Like in October, occupancy growth was the main driver as the gain in average daily rate (ADR)...