NEWH, Inc. Announces Inaugural SOHE Scholarship Winners

NEWH, Inc. (Network of Executive Women in Hospitality), the premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, has announced Fiona Rath and Aiden Stich as the winners of their inaugural Structures of Hospitality Excellence (SOHE) Scholarships. Recipients will be honored at a ceremony during...

HiJiffy Empowers Hoteliers to Create Automated WhatsApp Messages with New Campaigns Manager

HiJiffy, a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager, designed to further streamline and automate guest communication across the entire guest journey. By integrating real-time data from a hotel’s Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely...

Decoding Guest Feedback To Improve Hospitality Service

Every guest comment, gesture, and review tells a story about their stay, and these small moments of feedback add up to a clear picture of what guests value and what they wish worked better. Many hospitality teams collect extensive feedback yet miss subtle signals that point to deeper service opportunities....