Month: January 2025

A new Memorandum of Understanding signed by UN Tourism Secretary-General Zurab Pololikashvili and CAF Executive President Sergio Díaz-Granados is focused on enhancing the visibility of the Regional Brand of Latin American and the Caribbean. The Brand was created by CAF with the aim of attracting more investment in tourism, fostering...

Pyramid Global Hospitality and Tribute Portfolio, part of Marriott Bonvoy’s global portfolio of more than 30 extraordinary hotel brands, announced the opening of THE MIDLAND HOTEL, Chicago, a Tribute Portfolio Hotel today. Formerly the W Chicago City Center, this refreshed Chicago Loop hotel is embarking on an exciting two-phase reimagination

Mandarin Oriental Hotel Group is set to manage a new luxury resort and branded residences on Puerto Rico’s breathtaking southwestern coast at Boquerón Bay in Cabo Rojo. Mandarin Oriental Esencia, Puerto Rico is expected to open in 2028 and will be the Group’s third property in the Caribbean, further strengthening...

The Global Business Travel Association (GBTA), the world’s premier business travel and meetings trade organization, is strengthening its expanding commitment to global business travel with the formation of a new country-level GBTA Advisory Board in Australia. This initiative is designed to expand GBTA’s presence and foster growth by leveraging local...

From personalized pricing to emerging booking channels, AI is set to reshape revenue management, guest experience, and overall business strategy. Here are my five cents for navigating these changes and positioning your hotel, resort, or casino, for success in an AI-driven world.

AI is no longer just a digital concierge that answers basic guest inquiries. Today, AI is capable of acting as a fully-autonomous, artificial travel agent that shapes the entire travel experience, from tailoring booking preferences and suggesting personalised itineraries, to managing real-time updates and gathering feedback through post-stay surveys.

Today, Hapi, the leading hospitality data and connectivity solutions provider, announced its partnership with Revinate, a direct booking platform transforming the hospitality industry by putting hoteliers in control of every step of their guests’ journeys. Revinate empowers hoteliers to shift share away from OTAs and maximize their direct bookings by...

Assessing the merits of group versus transient bookings is not about determining which is "better" but understanding how to leverage each to its full potential.

Hotel Landy, Orlando's newest Tribute Portfolio hotel and Universal Partner Hotel, announces the appointment of Jason Johnson as Director of Sales.

Hotel Saint Augustine, the newest boutique hotel from the acclaimed hospitality brand, Bunkhouse Hotels and from developer,