In the hospitality industry, terms like "guest service" and "guest experience" are often used interchangeably. However, they’re not the same thing.
The top online booking channels of 2024 across the globe
Accommodation providers that continue to adopt a more holistic online commerce strategy, consisting of both new and established methods, can expect to connect better with these guests and get ahead of the curve.
Cendyn extends C-Suite leadership with two new appointments
Cendyn, a global integrated hotel technology and services company, has announced two new additions to its C-Suite team.
OUTRIGGER Resorts & Hotels expands SynXis® Retailing across their global resort chain to elevate guest experiences and boost revenue
Sabre Hospitality, a division of Sabre Corporation, a leading software and technology provider that powers the global travel industry
Cancún selected to host World Travel Awards Latin America Ceremony 2025
World Travel Awards (WTA) has announced that Cancún, Mexico has been selected to host its Latin America Ceremony 2025.
Extended Stay America celebrates 30 years of Extended Stay Excellence and unveils vision for continued growth
Extended Stay America, a pioneer and leader in the extended stay segment, proudly celebrates its 30th anniversary of providing affordable, comfortable accommodations for guests seeking long-term stays.
Randy Jones appointed Chief Accounting Officer at Remington Hospitality
Remington Hospitality, a premier hotel management company, is pleased to announce the appointment of Randy Jones as the company's new Chief Accounting Officer (CAO).
Toby March appointed Executive Vice President – Americas at Rategain in Southlake
RateGain Travel Technologies Limited (RateGain), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, today announced the appointment of Toby March as Executive Vice President - Americas.
Mandarin Oriental announces new luxury resort & residences at Esencia in Boquerón Bay, Puerto Rico
Mandarin Oriental Hotel Group is set to manage a new luxury resort and branded residences on Puerto Rico’s breathtaking southwestern coast at Boquerón Bay in Cabo Rojo.
Autograph Collection Makes its Mark on the Shores of Croatia
Inspired by the Adriatic coastline, the new hotel invites guests to relax into island life with its stunning guest rooms and suites, a Mediterranean restaurant with scenic vistas of the ocean, outdoor heated pools, and holistic wellness offerings.
