By striking a delicate balance between AI implementation and human expertise, hotels can create a win-win scenario where technology enhances efficiency and empowers human staff to deliver exceptional service.
The Secret to Hotel Efficiency: How to Lighten the Load and Delight Guests
Running a hotel today means balancing leaner teams, rising guest expectations, and constant pressure to drive revenue. The key? Efficiency that empowers your staff while creating unforgettable experiences for your guests. Here are four practical strategies to get you there.
IHG’s Luxury & Lifestyle Leadership Boosted by Strategic Growth, Segment Expertise and Enterprise Strength
IHG Hotels & Resorts (IHG) continues to build momentum across its Luxury & Lifestyle portfolio – one of the largest in the world. Buoyed by strong growth, IHG’s six acclaimed Luxury & Lifestyle brands represent 20 percent of its overall global pipeline – nearly double what it was just five...
Andaz Mayakoba Resort Riviera Maya to rebrand as Alila Mayakoba
Hyatt Hotels Corporation (NYSE: H) and RLH Properties today announced the planned transformation and rebranding of Andaz Mayakoba Resort Riviera Maya to Alila Mayakoba, which will mark the Alila brand’s entry into Latin America and the Caribbean. Andaz Mayakoba Resort Riviera Maya is expected to suspend operations on March 2,...
The top 10 travel and hospitality trends that will shape 2025
Despite economic headwinds, the desire to travel remains remarkably resilient. Today’s travelers aren’t just booking trips, they’re seeking personalized, transformative experiences that leverage the latest technology while maintaining that essential human connection.
easyHotel Secures New Funding to Fuel Spanish Expansion
Value hotel chain, easyHotel has further strengthened its financial position by securing a £24.5 million loan from Spanish Bank, CaixaBank to support its continued expansion into the Spanish market.
Calling All Property GMs and Leaders: Elevate Guest Experiences with ECC Virtual Sessions!
Your team can attend from anywhere— Whether you are in Tromsø in the North of Norway or in Athens close to the Acropolis in Greece - no matter where you’re located in Europe you can join us for this program!
Virtuoso® Expands Its Focus on Ultra-High-Net-Worth Clientele, Redefining Luxury Connections
Virtuoso®, the leading global network specialising in luxury and experiential travel, has launched an Ultra-High-Net-Worth (UHNW) business division. The move signals a bold step into the elite sphere of luxury goods and lifestyle, further complementing the organisation’s longstanding global leadership position in luxury travel.
Global Hotel Alliance Concludes 20th Anniversary Year With Record-Breaking 2024 Results
UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, proudly celebrated its 20th anniversary in 2024 by delivering its best-ever results. The milestone year saw record-breaking performance across all key metrics, further establishing GHA’s position as a leader in the global hospitality landscape.
Crave Interactive Launches Revolutionary AI Hospitality Solution at Prestigious Jade Mountain Resort
London, UK - Crave Interactive, a leading hospitality technology provider, announced the launch of its groundbreaking Crave AI solution at the renowned Jade Mountain Resort in St. Lucia. This strategic deployment marks a significant milestone in luxury hospitality service delivery, combining Jade Mountain’s legendary personal service with cutting-edge artificial intelligence...
