Guest Engagement and Merchandising Capabilities Now Available in Oracle OPERA Cloud Hospitality Platform

Oracle announced that Guest Engagement and Merchandising, powered by Nor1 PRIME is now available directly within the Oracle OPERA Cloud Property Management System (PMS). With AI built natively into the platform, reservation screens will automatically generate personalized offers such as room upgrades, amenities, and services throughout the pre-arrival and check-in...

Orascom Reimagines its Staff and Guest Experiences with Oracle Cloud

Orascom Hotels Management (OHM), one of the largest hotel owners and operators in the MENA region, has transformed its business operations with the Oracle OPERA Cloud hospitality platform. With the OPERA Cloud property management system and OPERA Cloud Central across its properties, the group has been able to reimagine its...

Asia Pacific Hospitality Newsletter – Week Ending 25 October 2024

MCK Acquires The Mayfair for NZD31.9 Million in Christchurch, New Zealand, The Adelphi Hotel on Flinders Lane Sold for AUD19 Million in Melbourne, Australia, CLAS Divests Somerset Olympic Tower Tianjin in China, Joint Venture between Ascott China and Jin Jiang China, New Mixed-Use Development with Co-Living Units to be Launched...

HVS ANAROCK MONITOR, October 2024

Read the latest edition of the HVS ANAROCK monthly industry update, MONITOR (Monthly Overview of National Industry Trends and Hospitality Report), for the key trends in the Indian hospitality industry.

PolyU Tripartite Hospitality Programme Celebrates 10 Years of Excellence

On the occasion of the 10th anniversary of the tripartite Master of Science in Global Hospitality Business (MGH) programme, three international leaders of hospitality and tourism education – the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), EHL Hospitality Business School (EHL) in Switzerland,...

What are the most significant challenges hotel groups face in adopting AI technologies?

As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry’s potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Director Technology & Digital at citizenM hotels and Stephan Wiesener, Founder & CTO at Apaleo delve into the realities...

Rate Wars: When Hotels Engage in ’Price Espionage’

In the experience-centric world of hospitality, where every guest is supposedly treated like royalty and every room promises the view of a lifetime, there exists a far less glamorous underworld. It’s a world of covert operations, hidden agendas, and strategic maneuvering. I’m talking about the clandestine, and occasionally comical, world...