We’ve all been there—stuck in a meeting where someone says something that makes you think, “Do they actually know what they’re talking about?”
Hotel Success Today – The GM Factor
When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science.
UK BTR market heats up – Savills
UK Build to Rent (BTR) investment surged to £800 mln (€955 mln) in Q3 2024, a significant increase from the same period in 2023, according to Savills.
UK government tightens property market with tax hikes
The UK government, under Chancellor Rachel Reeves, has announced a series of tax changes aimed at cooling the property market.
Cofinimmo divests office building in Brussels for €24m
Cofinimmo Offices, a subsidiary of Belgium’s largest listed property company Cofinimmo, has divested its Lux40 office building in Brussels’s Central Business District.
5 marketing campaigns to reengage your past guests
Studies show that 64% of loyalty members are business travellers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%.
The FOMO effect: why your hotel can’t afford to ignore these booking trends
By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.
This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers
Halloween brings up images of spooky costumes and haunted houses. So, here’s a question for you: Are you confident your customer service and CX won’t scare your customers away?
ONYX Hospitality Group Accelerates Shama Brand Expansion Across Southeast Asia
ONYX Hospitality Group, a leading management company for hotels, resorts, serviced apartments, and luxury residences in Southeast Asia, is expanding its Shama serviced apartment brand internationally following positive feedback from both business and professional travellers. New openings have included Shama Hub Qiantang in Hangzhou, China, Shama Hub Metro South in...
Hiring, supporting justice-impacted individuals in the workplace
Hiring those who have criminal records or histories of incarceration serves a significant role in the integration of those individuals back into society while helping hospitality businesses withstand labor shortages, according to researchers in the Penn State School of Hospitality Management.