Month: October 2024

In an era where artificial intelligence, automated systems and digital check-ins are reshaping how we experience hotels, it begs the question: Do we still need General Managers (GMs) to run hotels?

Los Angeles comedian Fahim Anwar was showering at an Austin hotel when he reached a boiling point. As water sprayed onto the floor, a shallow pool forming, he realized he could no longer stay silent about the partial door.

Marriott International, Inc. (NASDAQ: MAR), the largest hotel company and leader globally and in the Caribbean and Latin America (CALA), announced today the opening of its 500th property in the region. The Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive embodies Marriott’s commitment to elevating the all-inclusive segment and...

While verifying a guest’s ID might seem routine, it’s a crucial safeguard against fraud, security breaches, payment chargebacks and legal liabilities in general. To be compliant and contain liability, hotels must ensure that every guest is who they say they are. And this isn’t just a procedural requirement; it’s a...

The Brand’s Fifth Property to Open in the Asia Pacific Region will be an Urban Sanctuary in the Heart of the City.

The Hospitality Sales and Marketing Association International (HSMAI) is proud to announce the appointment of Brian Hicks as its new President and CEO. Hicks, a distinguished hospitality leader with more than 30 years of international experience, steps into this role as only the fifth CEO in HSMAI’s nearly 100-year history,...

Hotel payments have undergone a big shift in recent years. What used to be a simple transaction, managed by a concierge at the front desk, is now a key touchpoint and opportunity for hotels to empower guests with greater flexibility and control.

AHLA Foundation, the charitable arm of the American Hotel and Lodging Association, announced the distribution of nearly one million dollars in scholarship funding for students at hospitality programs around the country.

The LIV Hospitality Design Awards, a globally recognized platform celebrating excellence in hospitality architecture, interior design, and guest experiences, proudly welcomes a new panel of esteemed jury members who bring a wealth of expertise to the competition.

Hyatt Hotels Corporation (NYSE: H) today announced plans for affiliates of Hyatt and Grupo Piñero to enter into a long-term asset-light strategic joint venture, headquartered in Palma de Mallorca, Spain, which will manage Bahia Principe-branded hotels and resorts and own the Bahia Principe brand. The 50/50 joint venture is expected...