Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards.
Living Hotels invests in digitalisation to improve guest satisfaction
Living Hotels, the family-run brand with a portfolio of 18 apartment hotels offering individual spaces for working, has improved guest and staff experience through the digitalisation of operations and hotel management.
IHG Hotels & Resorts, GBTA Foundation convene sustainability leaders to deliberate the decarbonization of business travel
IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel.
Stephen Funk appointed Vice President of Architecture at Premier
Premier, an end-to-end architecture, design, procurement, project management, and corporate engineering firm with specialization in hospitality, multi-family residential, student housing, adaptive reuse, and mixed-use development, is pleased to announce that Stephen Funk has been appointed as the firm's new Vice President of Architecture.
Steven Okuley appointed SVP Conferences and Events at (AHLA)
The American Hotel & Lodging Association (AHLA) today announced it has hired Steven Okuley as its new senior vice president for conferences and events.
CDPs Allow Hotels to Personalize Marketing to Target Individual Reasons to Visit
It’s always illuminating to speak one-on-one with brilliant hotel marketers like Jason Pirock, Head of Marketing for Springboard Hospitality, as I did during our recent Insider Conversation, “Mastering Conversions: Crafting an Omnichannel Booking Journey.”
Vail Resorts Announces Two-Year Transformation Plan to Enable the Next Phase of Growth and Global Expansion
After 10 years of rapid expansion, Vail Resorts (NYSE: MTN), the world’s largest mountain resort operator, today announced a two-year plan to transform the company for future growth and global expansion.
137-Key Lanson Place Parliament Gardens Opens in Melbourne, Australia
Lanson Place Parliament Gardens has officially opened its doors, unveiling the brand’s first Australian hotel in the vibrant heart of Melbourne. The newly- launched 5-star boutique hotel offers a unique blend of heritage and modernity and is housed in the historic 1901 Salvation Army Printing Works building, located in Albert...
IHG Signs First Garner Hotel in Turkey in Proximity of the New Istanbul International Airport (IST)
IHG Hotels & Resorts, one of the world’s leading hotel companies, announces the signing of its first Garner hotel in Türkiye in a franchise agreement with FRT Turizm and support by AB Consulting led by Ahmet Bilgin. The 126-guestroom hotel will consist of four separate buildings and is expected to...
The Role of Hotel Metasearch in Travel Marketing
In the fast-paced landscape of digital marketing, staying ahead of the curve is crucial, especially for businesses in the travel industry. One powerful tool that has transformed the way hotels and resorts attract guests is hotel metasearch. In this blog post, we will focus on the key aspects of hotel...