Oh you got me, yes. I admit....Love it :-)
The Hospitality Customer You Didn’t Train For
Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards. This is fundamental...
Hospitality is like building bridges — you need the right tools
In this week’s episode of the Hotel Moment podcast, Robbert Manussen, Area General Manager Taiwan at IHG Hotels & Resorts, joins Karen Stephens, Revinate CMO, to share how he’s used technology to connect cultures and help hoteliers across three continents stay relevant in their respective markets. Robbert explains that facilitating...
Fiera Real Estate and Wrenbridge Partner secure €21m loan from Alpha
Fiera Real Estate and Wrenbridge have secured a £17.5 mln (€20.7 mln) loan from Alpha Property Lending to part fund their new logistics facility, in Hayes, UK.
Clariant divests industrial park to Lugman Group for €95m
Swiss specialty chemicals company Clariant has sold the Industrial Park Fechenheim, in Frankfurt, Germany, to Frankfurt-based real estate investor Lugman Group.
NP3 Fastigheter agrees to purchase properties worth €67m
Swedish real estate company NP3 Fastigheter has signed conditional agreements with Poularde AB to acquire properties and a stake in Cibola Holding.
Transforming Your Hotel: When Bigger Renovations Lead to Bigger Profits
Most owners and prospective buyers try to reduce their hotel’s Capex spend associated with PIP or Renovation work and with good reason- to keep their investment basis as low as possible.
Talsey and Visual Matrix Partner to Revolutionize Guest Communication for Hoteliers
Dallas, TX, September 18, 2024—Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance guest experiences and streamline hotel operations through smart chat technology integration.
The world’s best hotels for 2024 revealed
The Capella Bangkok didn’t have the easiest of beginnings. It opened in 2020, in the first year of a global pandemic that had the hospitality industry on its knees.
The Benjamin Royal Sonesta Hotel New York Unveils Multi-Million Dollar Transformation
Today marks a historic milestone for one of New York City’s iconic premier luxury boutique hotels as The Benjamin Royal Sonesta Hotel New York unveils the first phase of its transformation.
