From the moment the team welcomes guests, their goal is to allow them to unwind, relax, and soak up the tranquil atmosphere.
Golf by Journey: driving commercial success for UK resorts
Hotel technology company Journey is teeing up golf resorts for commercial success with their new Golf module, part of Journey’s Experience Management System (EMS).
Meet Our Boutique Hotel Owners Conference Sponsors: Powering the Future of Boutique Hospitality
The Boutique Hotel Owners Conference is more than just an event—it’s a gathering of the brightest minds in boutique hospitality, and it’s made possible by the generous support of our incredible sponsors. This year, we’re proud to spotlight the companies and organizations that are helping to elevate the boutique hotel...
In Customer Service, It’s Not the Destination – It’s the Journey
Ralph Waldo Emerson, the American philosopher, is often credited with saying, It’s not the destination, it’s the journey. The idea is that the journey is just as important—maybe even more so—than arriving at the destination.
Asia’s F&B Landscape: Key Markets to Watch
As 2024 progresses, the Food & Beverage (F&B) sector in Asia shows signs of steady recovery, offering a glimpse of strategic opportunities for investors and hotel operators. A detailed comparison of profit margins from 2019, 2023, and 2024 year-to-date (YTD) reveals critical trends in key markets across the region.
Songtsam Resorts Unveils Newest Property: Songtsam Lodge Yading
Songtsam Hotels Resorts & Tours, an award-winning luxury boutique hotel collection located in the Tibet and Yunnan Provinces of China, is opening its 18th property, Songtsam Lodge Yading. Located in Yading Village in China’s Sichuan Province, this 40-room property is surrounded by picturesque mountains, specifically the Three Sacred Mountains of...
IHG Greater China, Dossen Hotel Group, and Orange Hotels set pledges to shift 30-70% of their menus to plant-based by next year across over 3,500 hotels
In response to the growing consumer demand for healthier and more sustainable dining options, major players in China’s hospitality industry are taking decisive action. Over the past three months, InterContinental Hotels Group (IHG) Greater China, Dossen Hotel Group, and Orange Hotels have announced ambitious commitments to transform their menus, pledging...
203-Key InterContinental Belgrade Planned for End of 2026
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, proudly announces the return of its InterContinental Hotels & Resorts brand to Serbia after 20 years, in partnership with Delta Holding.
Hospitality Industry Marketing & Sales Veteran Wendy Hoekwater Launches Net Growth Marketing, LLC
Hospitality industry veteran Wendy Hoekwater today announced the formation of Net Growth Marketing, LLC, a marketing and sales consulting firm specializing in scaling small- to mid-sized companies in hospitality, travel and tourism.
Making Luxury Permanent: The Growing Trend of Hotel-Branded Residences
In the era of perpetual reinvention, where luxury meets convenience, and convenience meets the desire for permanence, a new trend is reshaping the boundaries of opulent living. Imagine, if you will, not just a weekend stay at a swanky hotel where the sheets are always fresh and the concierge always...
