Month: August 2024

The hospitality industry is a vast sector with many different sub-sectors that include recreation, lodging, entertainment, food and beverage which are constantly evolving. Due to the overwhelming amount of data available today, it has become increasingly challenging for industry players to gather all the necessary hospitality statistics to keep up...

Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations. That’s not to say that pre-arrival emails that market upsell options in advance do not serve a role, because they do. For one, whatever...

Are your teams hesitant to incorporate one more technology into their workday? Have you noticed their scepticism towards the application of AI in hospitality? Or perhaps seek decision-makers at your hotel to acknowledge how AI can support overloaded reservation and reception teams?

Leisure demand is growing, according to the results of Cheval Collection’s latest travel survey, with close to three quarters of those asked planning to take at least three trips over the next year.

The Shay, part of Destination by Hyatt, is thrilled to welcome José Andrés Group (JAG) as the exclusive food and beverage operations manager for the property, effective September 1, 2024. In this role, JAG will manage all aspects of the food and beverage experience at The Shay, including two new...

Today, Scandic is introducing a new loyalty program that will strengthen the company’s commercial offering, boost member loyalty and create more relevant experiences. The company’s current loyalty program, Scandic Friends, has been rebuilt from the ground up to offer more beneficial, personalized and digital member experiences.

The rate of growth in occupancy, average daily rate (“ADR”) and revenue per available room (“RevPAR”), while robust, continued to decelerate. Luxury hotel occupancy benefitted from increased demand, while ADR growth levels for lower priced properties continued to show significant improvements. For the overall Manhattan hotel market, Q1 RevPAR increased...

Hotel & Tourism Investment Forum – HTIF 2024, the most influential hospitality conference in Bulgaria and one of the most visited in Europe will cover a broad range of topics, including sustainable hospitality investments and operations, strategic management, digitalization, revenue management, and human resources.

UK REIT Landsec has submitted two planning applications to improve its retail destinations in the cities of Cardiff and Leeds.

German lender Berlin Hyp has issued its second mortgage pfandbrief in benchmark format this year, with the launch of a seven year social pfandbrief backing German social housing.